A company full of potential, eclipsed by cliquey senior management and a toxic culture - Manager, Marketing Team Deliveroo Employee Review

2.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great office - Good company perks (free delivery on all orders, and free Friday lunch, pension, L&D) - A bunch of seriously talented people in middle management and alot of bright young things - I did see some career progression while at the company, despite the poor way the company manages development and reward

Cons

- Senior management and strategy is built around whoever is the CEOs flavour of the month. (And this does change monthly). The personal feuds that develop between the CEO and his exec team as a result of his short-lived favouritism are well known across the business and always result in a very public and embarrassing firing. The CEO tries to conceal his shortcomings through giving humorous company all-hands which impress the inexperienced or those in his favour. - The company operates a culture of protecting legacy hires rather than tackling poor performance and proven bullying. It's a boys club in which you'll only succeed if you are in with the right crowd. - Men are shown preference when it comes to promotion and salary adjustments, and women are forced to fight their way toward any recognition. The female leadership that does exist is non-supportive and made up of women who see subordinates successes as a threat rather than a credit to their team. There is no training for senior and exec level management, and as such the people management at Deliveroo is atrocious and HR are snowed under with complaints from staff about unfair treatment. - Salary is below average, and internal progression is not rewarded with higher renumeration. They throw money at new hires though - so be warned - the package will look great but it'll stay that way for your entire time at Deliveroo.

Explore other reviews about Deliveroo

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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