Corrupt and Inefficient Management Team, in-transparent.
Pros
Good discount on products, they provide a good pension programme for employees and a good salary. You meet interesting customers everyday!
Cons
I find that there is a serve lack of communication with senior management in the company, I think this is due to an inefficient hierarchy where there are more managers then there are associates at some points. They often pass issues onto other managers and put the blame onto other people if things go wrong which is very confusing and unprofessional. They frequently create their own problems to entertain themselves and vent their anger onto staff. Management often mislead and lye to sales staff to benefit themselves. They don't appreciate hard work, honest good people but only take advantage of their good nature by giving them their workload or giving false hope on progression opportunities. I don't feel I can trust my management team because I get the impression that they don't know what they are doing half of the time. Company policies and protocol are not clearly communicated to the team. I think the training they provide is weak because its mostly online I think they need to have more face-to-face workshop type training and not rely on digital presentations on an iPad. I think that the company focuses too much on being 'digital' and not as much time as being a luxury goods company, the innovation and quality of their products aren't up to scratch to their piers such as Gucci and LV we often receive complaints from customers about damaged items. They are not very original with their ideas, they mostly copy other brands. I was very disappointed with my pay rise last year which was below inflation and the company reported a rise in profits of 14% for that year, I was't happy to learn that new employees are put on a higher salary then older team members that have to train and support the new starters, I think everyones salary should be more inline.
