Burberry reviews

3.2

51% would recommend to a friend

(2,064 total reviews)

Joshua Schulman

64% approve of CEO

35% positive business outlook

Burberry has an employee rating of 3.2 out of 5 stars, based on 2,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Burberry employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Understanding luxury clientele, having access to fashion trends, gaining a greater insight into the sourcing of materials and factories (i.e. Experiencing the product difference from made in China vs made in England materials)

Cons

There is little to no growth within the company. There are very few US stores and the pay is minimal. Operationally, the company has serious flaws. Paychecks were consistently incorrect, benefit plans have had completely incorrect information, the internal software and resources provided constantly crashed, making it very problematic to assist customers in a timely fashion. Overall, I would classify any retail position as a filler position. Be mindful that this is not a very progressive company, and the emphasis is completely sales based. You could bring innovation and passion everyday, but those ideas will fall on deaf ears if your particular store isn't making forecast. This sales based metrics measurements creates tension amongst associates trying to make goals.

3.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Employees are loyal to promoting and developing the brand image. Management is friendly and promotes innovation, creative thinking and cohesiveness. Company tries to remain technologically advanced externally. Majority of employees are friendly and cooperative. Company provides employee perks – free lunch, clothing allowance and is deeply involved in charitable events.

Cons

Due to open work environment – at times leads to lack of privacy. Internal systems are slow, creates additional errors and technologically overburdened. Due to competitive environment, need for further respect of coworkers differences, abilities and need for further constructive communication. Some employees adhered to bullying (ie: screaming negative personal comments/ opinions across the room). This behavior should not be tolerated and undermines the forward thinking, innovative environment which management tries to promote.

1.0
Oct 14, 2012
Recommend
CEO approval
Business Outlook

Pros

-Better base pay than the average retailer -Uniforms are provided -Good employee discount

Cons

-Absolutely no room for vertical growth, no matter how great your reviews are -After 4 years, I didn't receive a single raise, despite good reviews -Poor communication from corporate and poorly trained management -Despite how hard the sales team worked, they never got any recognition, which made for very poor team morale. Management always chose to concentrate on the negative and spent very little time on the sales floor -Way to much emphasis on capturing emails and introducing people to the digital Burberry. Clients often felt pestered. Also, if a sales associate really tried to commit to the digital goals, their actual sales suffered and they were reprimanded by management -Corporate would visit periodically and never bothered to get feedback from the sales team, or learn how store operations work

Viewing 79 - 81 of 2,064 Reviews

Glassdoor has 2,466 Burberry reviews submitted anonymously by Burberry employees. Read employee reviews and ratings on Glassdoor to decide if Burberry is right for you.