This company has the potential to be truly great, instead of barely mediocre - Keyholder Burberry Employee Review

1.0
Oct 14, 2012
Recommend
CEO approval
Business Outlook

Pros

-Better base pay than the average retailer -Uniforms are provided -Good employee discount

Cons

-Absolutely no room for vertical growth, no matter how great your reviews are -After 4 years, I didn't receive a single raise, despite good reviews -Poor communication from corporate and poorly trained management -Despite how hard the sales team worked, they never got any recognition, which made for very poor team morale. Management always chose to concentrate on the negative and spent very little time on the sales floor -Way to much emphasis on capturing emails and introducing people to the digital Burberry. Clients often felt pestered. Also, if a sales associate really tried to commit to the digital goals, their actual sales suffered and they were reprimanded by management -Corporate would visit periodically and never bothered to get feedback from the sales team, or learn how store operations work

Explore other reviews about Burberry

5.0
Jan 7, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

It was, for me, more pleasant.

Cons

It was a temporary position.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, good office, good work hours

Cons

Micromanagement, bad onboarding, not acommodating to employee's needs. Manager did not know how to properly onboard their employees, micromanaged every aspect of job and complained and did not set proper expectations.

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