Booking.com reviews

4.0

79% would recommend to a friend

(7,605 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Jul 19, 2025

Great company with no so great local office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company as a whole offers a strong global vision quality products and services and a solid reputation in the industry. Takes care of their employees and treat them very respectfully and fair. Work life balance is very good setting example for other companies to adapt the same flexibility.

Cons

In the local office, middle management holds limited decision-making power or strategic influence. Despite this there’s a strong tendency to act as though they are driving meaningful change and employees are expected to adopt the same pretense. Unfortunately genuine leadership is lacking — there is little motivation, no leading by example, and minimal support for personal or professional growth. Those who conform to unwritten expectations are included in the inner circle. However expressing a different opinion or constructively challenging the status quo is often met with resistance. Performance evaluations can feel overly subjective with limited space for open dialogue or consistent, transparent criteria. For individuals who are goal-oriented and motivated by progress this environment can be demoralizing. Rather than continue in a structure with limited development opportunities and unclear leadership many ultimately choose to leave. The company at a global level offers strong products talented people and a clear vision. With better support and empowerment for local teams there’s real potential to create a more inspiring and high-performing work culture.

4.0
Jul 16, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, leaning , people, management,

Cons

slow innovation, politics, high level vision, salary, personal development

Viewing 256 - 258 of 7,605 Reviews

Glassdoor has 9,156 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.