Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (726) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 633 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 572 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 540 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 534 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 362 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 475 reviews)); "Bad managers are very bad" ((in 257 reviews)); "Lack of company vision and poor leadership" ((in 100 reviews)); "No career opportunities in Zagreb" ((in 68 reviews)); "• Blatant Favoritism within the office" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Roma , Milano , Firenze , Bolzano , Floridia , Catania , Castellammare del Golfo , Napoli , Venezia , Bologna , Minturno , Verona

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Sep 12, 2015

I'm loving B.com @ Buenos Aires

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leader and dynamic company with good opportunities to growth. Very team work oriented with a very nice people to work. I like the office atmosphere and th constantly and valuable trainings: onlines, at the office and in Amsterdam. The managers helps a lot to create this environment and encourage you to develop your skills. I recommend it as a very nice place to work and growth.

Cons

The salary could be better. ;)

4.0

Sep 3, 2015

Customer service executive

Cse

Recommend

CEO approval

Business Outlook

Pros

Good culture Great multicultural staff Decent pay Bonuses

Cons

Hard to progress Management bring in outside staff for higher roles

5.0

Aug 29, 2015

Great!!

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great culture and overall positive experience compared to other companies in the city

Cons

Busy summer months and can be a lot of work.

Viewing 7474 - 7476 of 7,594 Reviews

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