Booking.com reviews

4.0

80% would recommend to a friend

(7,599 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Cool culture and corporate atmosphere. Open environment office. Good travel perks. Eg to head office in Amsterdam. Good travel budget

Cons

No management. Terrible HR team and not based in Canada. Unreasonable expectations. Trying too hard to be organized and to do to much.

3.0
Aug 24, 2016

Good atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International company made by people from over the world Young and dynamic work environment start up mentality

Cons

Chaotic structure, with communication problems between departments. So many processes and a lot of intermedia managers involved in any simple tasks, you need approvals for everything. Unskilled staff managing people repiting all the time what are in the managing course books. Hiring policy uneven, it´s depending on the department that you are and also depending on who are above you. (completely different hiring policies between CS and IT)

4.0
Aug 24, 2016

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, team spirit. Good career progression opportunities with a chance to learn a lot and develop your skills Great location

Cons

Communication between departments is not great, but it's improving slowly Not all perfect but good to see changes and things improving.

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Booking.com Response
9y
Hi and thanks for your review, we really appreciate it. Naturally I agree with all your pros :-). The people and the team spirit are a key part of our Values and I agree about the opportunities for career progression. Just a quick look at our career site on www.careers.rentalcars.com shows the scope of opportunities out there. I appreciate your comments about communication but as you say, I think it is getting better and is a key focus for us. Hopefully the announcements at last week's all colleague update will show how seriously we taking communication. Thanks Ryan
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Glassdoor has 9,148 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.