Glassdoor users rated their interview experience at ServiceNow as 62.5% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Consultant and Sales Account Executive rated their interviews as the hardest, whereas interviews for Project Manager and Sr Account Executive roles were rated as the easiest.
The hiring process at ServiceNow takes an average of 54 days when considering 8 user submitted interviews across all job titles. Candidates applying for Support Account Manager had the quickest hiring process (on average 30 days), whereas Sales Account Executive roles had the slowest hiring process (on average 90 days).
I submitted my resume to their online portal. I had an initial phone call with a recruiter to talk about potential team placement and what kind of work I wanted to do, then a one hour technical interview with the two teams.
Interview questions [1]
Question 1
Two leetcode easy questions and javascript knowledge
Round 1:
Question 1: Reverse each word in sentance.
Question 2: Identify the Highest and lowest occurring letter and its count
Question 3: Selenium - Identify all the elements present in a breadcrumb of a banking page
Round 2:
1. Transpose of a 3x3 Matrix
2. Input String s = "abcDrgeifkHfhfgh"; Add '_' wherever ther is a small letter followed by a capital letter
3. Find all the combination of words from characters 'a', 'b', 'c', 'd'
4. Selenium - Explicitwait, Implicitwait, Fluentwait,
5. How to configure Polling time in Explicit wait
6. How to configure the download path (to which a file gets downloaded when we click on a button) in selenium
7. How to click on an element which is kept as hidden in the UI by dev team
I applied online. The process took 3 weeks. I interviewed at ServiceNow (Santa Clara, CA) in Mar 2024
Interview
1. Initial Screening:
Phone Screen: A 30-minute call with the recruiter to conduct a brief call to assess your general fit for the position, including your background, interest in the role, why you're leaving the current company, etc.
A 45-minute virtual meeting with the hiring manager to ensure your experience and skills align with the job requirements.
2. Skills Test: Complete a case study with expected questions about data analysis tools, statistical methods, and your experience with relevant software (e.g., SQL, Excel, Python, R or data visualization tools).
3. Panel Interview: STAR Method: how you've handled various situations in the past.
Interview questions [1]
Question 1
Tell me about a project that you had the most ownership over its strategic intent/design/execution.