Glassdoor users rated their interview experience at ServiceNow as 62.5% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Consultant and Sales Account Executive rated their interviews as the hardest, whereas interviews for Project Manager and Sr Account Executive roles were rated as the easiest.
The hiring process at ServiceNow takes an average of 54 days when considering 8 user submitted interviews across all job titles. Candidates applying for Support Account Manager had the quickest hiring process (on average 30 days), whereas Sales Account Executive roles had the slowest hiring process (on average 90 days).
I had one stage with the recruiter just talking about previous experience, then a first pass with fellow Success Architect going into more details on specific experiences, then lastly a panel where i had to present on two individual topics.
Interview questions [1]
Question 1
Describe a time where you recommended the customer to do something specific which resulted in success.
I applied online. The process took 2 weeks. I interviewed at ServiceNow in Apr 2024
Interview
Applied online (LinkedIn), followed up with someone in HR, who then forwarded my message to another recruiter. Recruiter emailed me and asked if I could meet "that day," which I did. He then scheduled me to meet with the hiring manager later that week. Both interviews went very well, I sent my usual thank you emails, then nothing. I followed up a week later. Recruiter said the feedback from the hiring manager was positive, that they were working on next steps, and to share my avail for the following week. Then they just ghosted me. Not even a rejection email. I messaged the recruiter on LinkedIn asking him to keep me in mind for future roles, but got no response. Awful candidate experience.
I applied through an employee referral. The process took 2 months. I interviewed at ServiceNow (Hyderabad) in Aug 2023
Interview
There were four rounds.
First was coding round.
They asked me coding and System design Questions in Second and third round.
Fourth round was Manager round and he asked me about my past projects.
Interview questions [1]
Question 1
One coding question which I remember was graph question.