Massage Envy Sales Associate/Front Desk interview questions

A phone interview, 2 seperate 1:1 interviews with manager and owners, and a 3 hour working interview. I found the working interview to be the most effective way to see if the job lived up to the high expectations that the initial interviews led me to believe. I was asked what my experience with massage was, sales experience and would I beleived the mission of the company was.

One interview with the Assistant clinic administrator and then one with the owner and manager to see if i would get the job. It wasn't too difficult i just had to answer a few simple questions about places i have worked before. I thought I was apply for more of a receptionist job but it was more of a sales position with that being their target for hiring you. It was hard to work there not knowing anything about massage. Even if I could have gotten one massage when starting I would have done a lot better. But it was hard to sell a product that I had never even used. The product being massage. Now i know the true benefits of it but while I was working there for a few months, I didn't know anything! Lots of answering phone calls, booking appointments, light cleaning. It would be very beneficial to know about massage a little bit before working the front desk. Was a pretty good job over all with opportunities for small bonuses and such.