I applied online. The process took 1 week. I interviewed at Massage Envy (Winston-Salem, NC) in Apr 2015
Interview
It was fast and easy. Simple, basic questions about customer service and sales. Was interviewed by managers from two locations as they were both hiring so a little intimidating. Front desk girls were nice and accommodating upon entering which is a good sign. Both managers seem very laid back and fun, but also seemed like best friends.
Interview questions [1]
Question 1
What is your opinion about the customer always being right?
I applied in-person. The process took 6 days. I interviewed at Massage Envy (Gainesville, FL) in Jun 2015
Interview
I went in on a Tuesday to apply. I filled out the application and was asked basic questions such as whether or not I have sales experience, if I could stand for long periods of time, etc. I was then given an opportunity to schedule an interview for that Thursday. On the day of the interview I found out that my interview was actually a group interview with four other people. The manager briefly spoke of the company and asked us simple interview questions. She made sure to let us know that a second group interview would be held that next Monday with a different group of people which definitely amped up my competitiveness a bit.
Interview questions [1]
Question 1
What motivates you?
Do you have any past experience related to sales?
Do you have a favorite past employer? Why?
The process took 2 weeks. I interviewed at Massage Envy (Jacksonville, FL) in Jun 2014
Interview
I was called back after I submitted my application within about a week and a half. I also had to do a little questionnaire to see if I fit the job. Once I passed that I went in for interview. Hr was nice and asks the typical sales and customer service questions.