ING Customer Service Representative interview questions
based on 11 ratings - Updated Jul 25, 2025
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
89%
Applied online
Applied online
11%
In Person
In Person
Interview search
11 interviews
Viewing 6 - 10 of 11 Interviews
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Customer Service Representative applicants have rated the interview process at ING with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ING overall takes an average of 28 days.
Common stages of the interview process at ING as a Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
The proccess was very quick. It was an easy question set on my previous experience and capabilities. Feedback was provided a couple of day afterwards. Got the offer in person and manager did a good follow up of the process.
I applied online thanks to my friend but the interview was itself Nice but it was very Lengthy the overall experience was kinda new but more interesting than I thought it would be
I applied in-person. The process took 3 weeks. I interviewed at ING (Almelo)
Interview
Duidelijk en goed georganiseerde sollicitatie procedure. De customer journey is zoals men dit mag verwachten. Goed interview en afspraken die er zijn gemaakt zijn na gekomen zoals beloofd. Daarnaast is mijn loopbaan-, groei perspectieven, mijn wensen en de verhouding tussen werk en privé een belangrijk onderdeel geweest van de sollicitatie.