Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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Everything was conducted professionally. The team lead was really kind. The interview has two sessions. The first one is in English and the second one is in the language that I applied for.
I applied online. I interviewed at Accenture (Kampong Selayang) in Nov 2021
Interview
Smooth process at first place. The interviewer Faustine was really nice and good. However i got stuck with the documentation "terms" practical questions . I decided to take note and do my research about the "terms". The interview will be easy for interviewee who has experience in export/import documentation experience. Also i thank you for the opportunity given. Good experience indeed
Interview questions [1]
Question 1
Tell me about yourself
Why you choose Accenture
Tell me about your personality
"Term" import/export documentation ie Tariff, Bill of Lading
I applied online. The process took 1 week. I interviewed at Accenture in Aug 2021
Interview
Interview process was pretty unorthodox which should have been telling. Was scheduled for a time, that time was moved and I was not informed until I reached out to them.