Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 3 weeks. I interviewed at Accenture in Feb 2023
Interview
Streamline and great requiters I would recommend to anyone. I would only change the fact that they don't drugtest. Makes former, sober and recovered addicts nervous to be going into a environment we don't know will tempt us or not.
Interview questions [1]
Question 1
They asked about former employers experience general questions and how familiar I was with technology.
I applied through a recruiter. The process took 4 weeks. I interviewed at Accenture (Dublino, Dublino) in May 2022
Interview
Just 2 interviews,1 with one recruiter and 1 with a Sales manager.I got the offer directly after the interview. The interview was fine and sales Manager make the interview comfortable. Recruiter question was easy.
Long and on Hire app. Multiple questions on experience and situational. No video only audio. Smooth and friedly interview. Not difficult. Very simple. Just like a conversation without much tricky questions.