Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "Money and benefit was good." ((in 52 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 32 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 114 reviews)); "Long hours and the pay doesn’t make up for it" ((in 73 reviews)); "Low Salary and rota shifts." ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 9, 2014

Awful. Under paid. Over worked. Poorly treated. Exploited even.

Fitness coach

Recommend

CEO approval

Business Outlook

Pros

I work here for the free gym membership.

Cons

We get paid the same as the cleaners even though you need £1500 worth of qualifications to be a Fitness Coach - paid below the London minimum wage. One staff member on the gym floor at a time, radio is always broken and there are always fights breaking out on the gym floor so I feel very unsafe. No help from Service Managers when putting the weights away even though some of the weights weigh as much as I do. Expected to come in for training on our days off- UNPAID! If we refuse we get written warnings. Our gym alone made four million pound profit this year and they can't even pay us when we have to come in for mandatory training, it's disgusting!

3.0

Aug 1, 2013

Great atmosphere and peers, Awful, awful pay.

Service manager/gym instructor

Recommend

CEO approval

Business Outlook

Pros

- Great atmosphere - Staff and peers are awesome and it feels like a family - Free gym membership for you + 1 friend - Discount scheme called "TRIBE" - Training and further education courses paid for (there's a catch)

Cons

- Long hours (usually 2 or more hours longer than your shift) - Awful, awful pay (Virgin pays most staff and duty managers minimum wage) - No bonuses (only Tribe "discounts") - If you take up training through the company, you are locked to them for 1 year or you pay it all back in full if you leave. - Most courses are "Virgin" courses, so are not recognised by other clubs/gyms - You WILL work every weekend (almost guaranteed) which leaves you with no life outside the gym

1.0

Jul 23, 2022

Toxic environment

Head office

Recommend

CEO approval

Business Outlook

Pros

Pay and free gym membership

Cons

Toxic environment. Bullies from board level downwards

Viewing 19 - 21 of 1,225 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Personal Trainer - NAPOLI

Campania

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Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Assistente Bagnanti - Milano Vittorio Emanuele

Milano

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