Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 91 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 45 reviews)); "Money and benefit was good." ((in 43 reviews)); "Perks and facilities are good" ((in 31 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 115 reviews)); "Poor management and organisation set up" ((in 111 reviews)); "Long Hours and Pay." ((in 74 reviews)); "Low salary, espeworkin in London which is more expensive" ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 31 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Dec 5, 2015

doesn't do what it says on the tin

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Says it looks after its staff

Cons

doesn't do what it says

Virgin Active Response

10y

Thank you for taking the time to write a review. It would be good to hear more about your experience to allow us to improve in the future. If you would like to discuss this with us further please contact me (Claire) at peoplehub@virginactive.co.uk

3.0

Nov 18, 2015

Front of House Assistant

Foh assistant

Recommend

CEO approval

Business Outlook

Pros

People I work with are absolutely fantastic! If it weren't for them, this job could get a little boring. Basically one big family! Oh and not to mention you get a lot of free perks like discounts on all products and services offered and a free membership + a free buddy membership.

Cons

Gets pretty repetitive. People forget their cards, need to sign up for classes, need to freeze their memberships, blah blah blah. Also SUPER long shifts. And the reason I capitalize super is because although it is 8.5 hours, it feels like days pass by when no one is coming into the gym because it is off peak hours and you just have to stand there. But when it is really busy, time goes by quickly, but it gets stressful because members are so mean and snooty when they aren't the center of attention and are so rude. They will make sure you know loud and clear if they have a problem and it sucks because you have to just smile when in fact you want to punch them in the face.

Virgin Active Response

10y

Thank you for taking the time to post your review. We too love the people we have here at Virgin Active and believe they are what make it a great place to work. We are passionate about our members having a world class experience every time they visits one of our clubs and recognise the key part our front of house teams play in this. We value your feedback on what we can do to make the role more interesting for the future and will pass this to back to the operations team for consideration.

1.0

Sep 22, 2015

VIRGIN ACTIVE SLAVE LABOUR

Fitness coach and personnal trainer

Recommend

CEO approval

Business Outlook

Pros

Membership and Virgin Tribe,THAT'S ABOUT IT

Cons

Awful management ,High staff turnover,Lousy pay, zero hours contract

Viewing 157 - 159 of 1,226 Reviews

Jobs at Virgin Active

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Fitness Assistant - Virgin Active Napoli Santa Lucia

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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