Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Reviews by job title

1K reviews
3.0
Feb 8, 2016

Could be better

Recommend
CEO approval
Business Outlook

Pros

Free membership for you and a friend to use at any virgin. You get to join tribe which gives you discounts on other virgin services e.g virgin experience days or virgin trains etc. You meet great like-minded people. If you actually like working there and they like you there are opportunities to progress.

Cons

No consistency. Some days the managers are laid back other days they are on everyone's case and micromanaging the staff. They get annoyed about silly things (due to their own inconsistencies) and then send petty emails to all the staff complaining. They focus on unnecessary extras for the members instead of focusing on the basics like keeping the changing rooms clean and making sure everything works, which is what members complain about. Some of the staff are lazy and don't get anything done and others get the blame for it. People come and go all the time because of the poor pay and the way things are run/the way they are treated.

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Virgin Active Response
10y
Thanks for taking the time to write a review. It's great to hear you enjoyed the benefits of working for Virgin Active. It would be good to hear more about your experience to help us improve for the future. If you would be happy to give me more information please contact me at peoplehub@virginactive.co.uk.
4.0
Jan 26, 2016

Decent companies, interesting hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and good management

Cons

Long, stressful and tough hours

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Virgin Active Response
10y
Thanks for taking the time to write a review. It would be good to hear more about your experience to help us improve in the future. If you are happy to share more information please do contact us on peoplehub@virginactive.co.uk
2.0
Dec 28, 2015

Funny and awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are fun to work with

Cons

Very badly run. No recognition for hard work or positives.

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Virgin Active Response
10y
Thank you for taking the time to write a review. It would be good to hear more about your experience to allow us to improve in the future. If you would like to discuss this with us further please contact me (Claire) at peoplehub@virginactive.co.uk
Viewing 154 - 156 of 1,226 Reviews

Glassdoor has 1,461 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.