Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "Money and benefit was good." ((in 52 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 32 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 114 reviews)); "Long hours and the pay doesn’t make up for it" ((in 73 reviews)); "Low Salary and rota shifts." ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 13, 2014

great customer service, staff uninformed and disorganised

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

its great to meet people, if you want to advance its good as they support you in certain roles such as fitness instructors, the centres are generally very well maintained and looked after.

Cons

I didn't get my uniform for 2 months, pay was low compared to other leisure operators, machines in the gym took a long time to fix and was outdated, i got the feeling when i worked there that they didnt want guys on reception, i offered to work on reception to help them out when they were short but shrugged away from it even though i have worked on reception at 3 other companies. no staff socials for everyone was a very specific group of people that went out every weekend.

4.0

Jun 13, 2014

Decent employer. Good Experience.

Service manager

Recommend

CEO approval

Business Outlook

Pros

Some nice employee benefits. Opportunities (though availability was fairly patchy) for learning and upskilling. As with most (from what I understand) Virgin companies, cultural focus on people.

Cons

Plenty of wishy washy motivational efforts. Lots of staff expectant of growth and promotion, but not necessarily contributing or producing much in the way of results.

4.0

Jun 12, 2014

Brilliant stepping stone for youngsters

Service manager

Recommend

CEO approval

Business Outlook

Pros

Great at giving younger workers the chance to progress through the company Good at encouraging people to learn new skills

Cons

Work/life balance takes its toll once in management Basic wage is simply too poor

Viewing 1207 - 1209 of 1,225 Reviews

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