Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "most staff are friendly" ((in 54 reviews)); "Money and benefit was good." ((in 47 reviews)); "Great team and energy to work in" ((in 40 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 108 reviews)); "Poor management and organisation set up" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 79 reviews)); "Low Salary and rota shifts." ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 6, 2015

Not the best

Service manager

Recommend

CEO approval

Business Outlook

Pros

- lovely staff to work with, the people make the job - free gym membership for you and a buddy

Cons

- not paid adequately for expected role - Pay is low - management is very poor and never around, do not listen to staff - focus too much on brand standards and not actually listening to their customers needs - training is poor, nothing is thorough, many staff just have their own way of doing things and have had to guess due to no formal training - high turnover of staff

1.0

Jun 4, 2015

Terrible Company

Dogsbody

Recommend

CEO approval

Business Outlook

Pros

Free Gym membership, some discounts

Cons

Minimum wage, exploitation, unreasonable expectations of management.

4.0

Apr 30, 2015

Membership Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good progression and internal promotion. Good pay and commission structure is uncapped so there is a potential to make a lot of money.

Cons

Expected to work extra hours and days in order to hit targets. Limited help and advice if targets are missed one month. Marketing decided at head office which isn't always relevant to the local area.

Viewing 1198 - 1200 of 1,225 Reviews

Jobs at Virgin Active

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