Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Reviews by job title

1K reviews
4.0
Sep 1, 2015

Absolutely positive!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Room to be innovative and creative, ideas can be changed into the tangible and co-workers are fun and energetic. Flexible hours.

Cons

Dealing with clients who are not very understanding.

3.0
Aug 14, 2015

Membership Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good progression prospects for those that wish to stay within Virgin Active Good commission structure Lots of training on offer to further enhance skills Friendly atmosphere

Cons

A lot of the staff working for Virgin Active do not see a life beyond the company which at times can impact negatively on those around them

2.0
Aug 1, 2015
Recommend
CEO approval
Business Outlook

Pros

You get a free gym membership for yourself and one nominated friend usable at clubs within your bracket and below. I've been with the company just under a year and am still waiting on my staff discount card via Virgin Tribe so can't comment on the discounts that entails.

Cons

Only pay lifeguards £6.50 in central London. They claim competitive pay but that is awful as LG is a trained role usually £7-£10. Also make you do training monthly but this is unpaid (not industry standard) Often request you to come in to do forms or other tasks but these hours are unpaid Management are pot luck - some clubs are great others are useless. They say they invest in their staff but there needs to be better management and not just those who are sycophantic to superiors but useless. Staff turnover is so high for a reason. Awful hours - If you're unlucky in your club they make you do an 8 hour shift with breaks taken in 15 minute increments so you never have a chance to do anything however at other clubs management does not manage staff so the take 1.5 hours daily. Health and safety not always great. Considering what the role of a lifeguard is one is often left on poolside for far too long. Would not recommend and still use zero hour contracts - have no qualms about cancelling your shifts the night before but your contract states you can't get another job in the leisure industry whilst with them.

Viewing 1189 - 1191 of 1,225 Reviews

Glassdoor has 1,459 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.