Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "Money and benefit was good." ((in 51 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Perks and facilities are good" ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 105 reviews)); "Long hours and the pay doesn’t make up for it" ((in 76 reviews)); "Low Salary and rota shifts." ((in 36 reviews)); "Managers always sided with customers even when in the wrong." ((in 32 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 2, 2017

Virgin Active Review

Membership sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great commission structure was a really good incentive to hitting the required targets..

Cons

Long working hours per week. Club was later sold to another company.

Virgin Active Response

Thank you for taking the time to post your review. It's great to hear that you reaped the rewards in the excellent uncapped Sales commission structure for the hard work that you put in. It’s good for us to know what we can work on in the future as we are an evolving industry. Thanks again, Jeanette

5.0

Jun 2, 2017

Love it

Member service manager

Recommend

CEO approval

Business Outlook

Pros

-Good progression -Great environment -Generally like minded people -Work hard play hard

Cons

-Higher management can be belittling and occasionally do not understand what is required if never worked on FOH, MC or SVM

Virgin Active Response

Thanks so much for your feedback & the 5* review. I am honestly so pleased that you are taking advantage of the opportunity to progress and reap the rewards of working hard. I would encourage you speak to your line manager about your concerns in your next one-to-one. Or if you'd prefer to speak to me, please do email me FAO Radha at peoplehub@virginactive.co.uk and we can arrange a good time to discuss over the phone. Either way, I'm glad you've highlighted it so that we can take action to improve in the future. Many thanks, Radha.

3.0

May 27, 2017

feeling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

developed communication skill and customer service skills

Cons

salary level is very low

Virgin Active Response

Thank you very much for your review, really appreciate you taking the time to let us know your thoughts. It's great to hear that you have developed within your role and can take that on with you for the future. All the best, Jeanette

Viewing 1114 - 1116 of 1,226 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

View job

Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

View job

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