Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "most staff are friendly" ((in 52 reviews)); "Great team and energy to work in" ((in 50 reviews)); "Money and benefit was good." ((in 45 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"Poor management and organisation set up" ((in 112 reviews)); "They pay is low and there is very little pay rise" ((in 108 reviews)); "Long hours and the pay doesn’t make up for it" ((in 80 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 37 reviews)); "Managers always sided with customers even when in the wrong." ((in 30 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 7, 2017

Good Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are great to work with

Cons

They pay is low and there is very little pay rise

Virgin Active Response

Thanks for leaving your comments with us, we really do appreciate it. Having great people to work with is a very important aspect within any job that you do and I am glad to hear it was part of your experience when working for us. The pay is competitive within the industry and can be reviewed annually. Thank you, Radha.

2.0

Nov 5, 2017

Virgin active

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Club culture, members and free memberships

Cons

Support is very min from head office and leadership is poor. There is zero connect from head office to the club.

Virgin Active Response

Thanks so much for providing your review – we really appreciate you taking the time to share your thoughts. It’s great to hear you spent more than 3 years with us and saw the club culture as a positive. We’re super proud of our culture that’s for sure. Our engagement is super high (84% at the end of last year) and we’re always working on creating stronger alignment between our Active Central head office and our clubs. We really appreciate your feedback and are committed to improvement. Many thanks, Clara

2.0

Nov 1, 2017

Swim Instructor

Swim teacher

Recommend

CEO approval

Business Outlook

Pros

Good team Good pay - if you can get the hours!!

Cons

Very limited hours - if you can book clients together then it would be worth while, otherwise you end up coming in for 30 minutes at a time. Costs more to work than you earn. GM constantly on my back about hitting targets and spending more time in the club Not paid for admin work High staff turn over

Virgin Active Response

Thank you so much for leaving your review. Thank you for all of your hard work during your time at Virgin Active. I appreciate that roles like this will take time to build up your Clients and ultimately spending more time within club will help aid to generating business in this field. I do hope that you felt you could talk to Your GM about your concerns. If not please feel free to contact me at peoplehub@virginactive.co.uk to discuss anything further. Thank you, Radha.

Viewing 1084 - 1086 of 1,226 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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