Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "most staff are friendly" ((in 54 reviews)); "Great team and energy to work in" ((in 47 reviews)); "Money and benefit was good." ((in 43 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 27 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 117 reviews)); "Poor management and organisation set up" ((in 109 reviews)); "Long hours and the pay doesn’t make up for it" ((in 74 reviews)); "Low Salary and rota shifts." ((in 39 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

Skip to content Skip to footer

Notifications

Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 12, 2018

Just the Worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros. Maybe the free gym pass.

Cons

Pretty much everything else you can think of

Virgin Active Response

Hi there, Thanks for your review, glad to hear you took advantage of the free membership for yourself and a buddy during your time with us! Sorry to hear you didn’t enjoy your time with us, we really pride ourselves on providing a great culture and working environment for our employees. We encourage our employees to speak to their line managers directly with any issues; however we also have our People Team who are there to support our employees during their time with us. We’d really love to hear more detail on this, please feel free to email us on people.hub@virginactive.co.uk All the best, Jessica

4.0

Oct 1, 2018

general manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun, active, autonomy, team, drive

Cons

change in business direction. progression

Virgin Active Response

Hi there, thank you so much for leaving your review. Great to hear that you have fun at work while driving business forward. We encourage everyone to speak to their direct line managers regarding progression as new opportunities arise all the time, s you quite rightly pointed out this business is always evolving. Many thanks, Radha.

2.0

Sep 22, 2018

Membership consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job can be quite stressful as company is mainly focusing on profits but not service. Inexperienced management have been dragging the company down the hill for a good few years. They pay you peanuts and asking to deliver a world class service!

Cons

Most people who work for a company are great.

Virgin Active Response

Hi there, thank you for leaving your comments. I am sorry to hear that you feel this way. I hope that during your time here you managed to talk about your concerns? We do have great people working here and they do deliver a world class service. If there is anything you wish to discuss further with me please contact me at peoplehub@virginactive.co.uk many thanks, Radha.

Viewing 1024 - 1026 of 1,226 Reviews

Jobs at Virgin Active

Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Torino Le Gru

Italy

View job

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

View job

Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

View job

Personal Trainer - Palermo

Palermo

View job

Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

View job