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      Virgin Active

      Engaged Employer

      Virgin Active reviews

      3.4

      53% would recommend to a friend

      (1,226 total reviews)

      Dean Kowarski

      55% approve of CEO

      40% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Oct 25, 2018

      Operations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun place to work at

      Cons

      As with most leisure industry jobs, poor pay for work normally outside remit.

      avatar
      Virgin Active Response
      7y
      Hi there, We're so glad you enjoy working with Virgin Active, it's really great to hear. We hope you're also taking advantage all the amazing benefits we offer our employees too. Thanks for your feedback on the pay, as you mentioned we ensure this is in line with industry standard and in addition, offer a whole host of benefits including free membership for yourself and a buddy, paid holiday, birthday day off and discounts across the Virgin brands. Thanks so much for taking the time to write a review. Jessica
      4.0
      Oct 17, 2018

      Good place to work at if you can drive your own clients

      Personal trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a very respected place to work at, staff is very friendly and everyone works together as a team. Managers are very willing to help and give advice to anyone. You don't have to do any shifts or base hours or even pay any rent All you have to do is get clients and deliver sessions.

      Cons

      Tier system works pretty hard and Virgin takes a big commission off your sessions. It's pretty hard to get clients and maintain.

      avatar
      Virgin Active Response
      7y
      Hi there, Great to hear you're enjoying your time at Virgin Active and are having a great experience at our Chelmsford club. We try to be as supportive as possible for our PTs, as we know it can be hard to work in the industry. We only offer employed positions for our PTs, charge no rent, pay pension & holidays, provide training, CPD & uniforms as well as free membership for you and a buddy to help you on your way. Our tier system in place is designed to engage our PTs and drive them to be as successful as possible - we know it can be hard to start with which is why all of our PTs have in club support from their Head Coach, General Manager & Regional PT Specialist. Thanks for taking the time to write this, we hope you keep enjoying your experience with Virgin Active. Jessica
      3.0
      Oct 15, 2018

      Management is a complete mess

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing members, looks great on your CV, lots of staff perks

      Cons

      Management is a mess, they'd schedule the rota poorly and leave you alone during peak hours

      avatar
      Virgin Active Response
      7y
      Hi there, Thanks for the review - glad to hear you made use of the amazing benefits from working with Virgin Active and enjoyed being around our members! Sorry to hear you had issues with your rota, we encourage our employees to speak with their line manager directly regarding scheduling if there are any issues. All the best! Jessica
      Viewing 1021 - 1023 of 1,226 Reviews
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      ReviewsVirgin Active reviews

      Glassdoor has 1,462 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.