Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "Money and benefit was good." ((in 51 reviews)); "most staff are friendly" ((in 50 reviews)); "Great team and energy to work in" ((in 43 reviews)); "Perks and facilities are good" ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 118 reviews)); "Poor management and organisation set up" ((in 105 reviews)); "Long hours and the pay doesn’t make up for it" ((in 76 reviews)); "Low Salary and rota shifts." ((in 36 reviews)); "Managers always sided with customers even when in the wrong." ((in 32 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 17, 2025

Not a good job when you starting your personal training career

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

The company offers support through out also with intro packs

Cons

Month end when the rent is due they dont care if you got clients that month. At R7000 its alot of money in this economy From intro packs they take 40% which is a rip off

1.0

May 16, 2025

Avoid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free membership for you and one other person Surrounded by like minded, passionate people in the industry

Cons

Club teams are stretched beyond capabilities, with unreasonable expectations, workload and targets. It’s impossible for Heads of Departments to complete their roles within 40 hours, resulting in poor work life balance. Regularly contacted on days off and expected to work last minute. The processes, IT systems and day to day functions at Virgin Active simply do not work, and when feedback is given you’re not listened to. The senior/regional support team operate with a blame culture, leaving staff fearful for their jobs. 121’s simply focus on what you’re not doing and no recognition for any performance. Virgin active used to be a brilliant place to work, but a recent change in senior leadership team has led to a negative culture change which is full of fear, blame, high pressure and zero recognition for the staff. The values that Virgin Active have are not at all adhered to and the senior leadership simply do not display these values.

5.0

May 16, 2025

Great company

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

great company - easy - good vibes

Cons

long hours sometimes and hot on poolside

Viewing 100 - 102 of 1,226 Reviews

Jobs at Virgin Active

Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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