Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "most staff are friendly" ((in 54 reviews)); "Great team and energy to work in" ((in 47 reviews)); "Money and benefit was good." ((in 43 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 27 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 117 reviews)); "Poor management and organisation set up" ((in 109 reviews)); "Long hours and the pay doesn’t make up for it" ((in 74 reviews)); "Low Salary and rota shifts." ((in 39 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 21, 2018

Perfect temporary role

Membercare

Recommend

CEO approval

Business Outlook

Pros

Free membership for yourself and buddy.

Cons

Pay, hours, unrealistic expectations especially when short staffed.

Virgin Active Response

Hi there, Thank you for your review, it's great to hear you made use of the free membership for yourself and a buddy in your time with us. We constantly review our pay in line with industry standard and cost of living to ensure we're paying our staff correctly and sufficiently for their roles. We're really passionate about supporting our employees with mental health this year and any feedback you may have on your experience related to this would be greatly received. If you'd like to send anything through to people.hub@virginactive.co.uk, we will take this on board. All the best, Jessica

4.0

Nov 15, 2018

Fitness consultant

Recommend

CEO approval

Business Outlook

Pros

Virgin active gyms i worked with fellow staff member were friendly and made work far easy to enjoy.

Cons

No down side to working in virgin active gym

Virgin Active Response

Thank you for your feedback and specifically for sharing your positive experience whilst working with Virgin Active. It’s always great to hear! Shireen National People Partner Virgin Active South Africa

3.0

Nov 15, 2018

Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good progression opportunity and fantastic people to work with. Lots of development training.

Cons

Salaries are poor and pay reviews are non existent. Currently a lack of focus on keeping good people.

Virgin Active Response

Hi there, It's great to hear you're enjoying working with your team and taking advantage of the internal development we offer. Thanks for your feedback on the pay, we ensure this is in line with industry standard and in addition, offer a whole host of benefits including free membership for yourself and a buddy, paid holiday, birthday day off and discounts across the Virgin brands. Thanks so much for taking the time to write a review. Jessica

Viewing 1015 - 1017 of 1,226 Reviews

Jobs at Virgin Active

Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Torino Le Gru

Italia

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Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

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Personal Trainer - Palermo

Palermo

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Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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