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      Virgin Active

      Engaged Employer

      Virgin Active reviews

      3.4

      53% would recommend to a friend

      (1,227 total reviews)

      Dean Kowarski

      55% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

      Reviews by job title

      1K reviews
      3.0
      Mar 10, 2019

      lifeguard

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good environment and friendly people

      Cons

      not much progression in the company

      avatar
      Virgin Active Response
      7y
      Hi there, Thank you for your review, it's lovely to hear you enjoyed your time with us and working as part of the Virgin Active family. We're passionate about internal development and offer a wealth of courses and support for our employees to advance their career with us, so it's a shame to hear you hadn't experienced this within your time with us. If you'd like to provide further feedback, please contact our People Team directly on peoplehub@virginactive.co.uk All the best, Jessica
      2.0
      Mar 9, 2019

      Poor management

      Membercare assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free membership, other young staff members make it bearable and often fun.

      Cons

      Poor management, bad pay, no respect from members because they are snobby, expect you to do ridiculous hours.

      avatar
      Virgin Active Response
      7y
      Hi there, Thank you for your review, glad to hear you enjoyed the membership for yourself and a buddy during your time with us. Thanks for the feedback, we're constantly reviewing our pay for our employees to ensure they're inline with industry standard and the cost of living. Due to the nature of the industry, our employees are asked to be flexible with their working hours, which can include evenings and weekends. We also try to be accommodating with our requests for flexibility, ensuring a suitable work-life balance for our employees. If you'd like to provide further feedback on your time with us, please contact our People Team directly on peoplehub@virginactive.co.uk All the best, Jessica
      2.0
      Mar 8, 2019

      Membership Consultant

      Membership consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free membership for you and a friend. Personal trainers are the best in the industry and so much fun.

      Cons

      Management - from AGM, SM... they are not capable of doing their jobs and rely on their consultants, micromanaging them and putting so much pressure on them. I’ve been treated really badly but my manager and was never listened to, they always protect the managers instead of finding out what’s going on in club. Commission structure is not good at all even though they’ll try to sell you the dream.

      avatar
      Virgin Active Response
      7y
      Hi there, Thank you for taking the time to write a review, glad to hear you enjoyed the membership and working with the PT team in club. We’re sorry to hear you’ve had a bad experience in club and urge you to contact our People Team directly to discuss this on peoplehub@virginactive.co.uk. We definitely care about our employees and are passionate about making Virgin Active a great place to work. We take feedback very seriously, and would appreciate if you would be able to provide us with further information on this. All the best, Jessica
      Viewing 988 - 990 of 1,227 Reviews
      Related searches: Virgin Active jobs | Virgin Active salaries | Virgin Active benefits | Virgin Active interviews
      ReviewsVirgin Active reviews

      Glassdoor has 1,463 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.