Poor management - Membercare Assistant Virgin Active Employee Review

2.0
Mar 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Free membership, other young staff members make it bearable and often fun.

Cons

Poor management, bad pay, no respect from members because they are snobby, expect you to do ridiculous hours.

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Virgin Active Response
7y
Hi there, Thank you for your review, glad to hear you enjoyed the membership for yourself and a buddy during your time with us. Thanks for the feedback, we're constantly reviewing our pay for our employees to ensure they're inline with industry standard and the cost of living. Due to the nature of the industry, our employees are asked to be flexible with their working hours, which can include evenings and weekends. We also try to be accommodating with our requests for flexibility, ensuring a suitable work-life balance for our employees. If you'd like to provide further feedback on your time with us, please contact our People Team directly on peoplehub@virginactive.co.uk All the best, Jessica

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Recommend
CEO approval
Business Outlook

Pros

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Cons

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Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

You able to triple your basic salary if you work hard

Cons

Long working hours including working on weekends and holidays

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