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      Virgin Active

      Engaged Employer

      Virgin Active reviews

      3.4

      53% would recommend to a friend

      (1,227 total reviews)

      Dean Kowarski

      55% approve of CEO

      40% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Apr 18, 2019

      Amazing to use, horrible to work for

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Buddy membership Higher then average pay Nice members

      Cons

      Constant theft Horrible operation side

      avatar
      Virgin Active Response
      7y
      Hi there, Thank you for your review and feedback, it's good to hear you got use of the buddy membership in your time with us and enjoyed working with the members. We're sorry to hear that and would like to hear your feedback further on this. If you'd like to provide this, please contact our People Team on peoplehub@virginactive.co.uk All the best, Jessica
      2.0
      Apr 10, 2019

      Terrible management//No Structure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free access to all the Virgin gyms

      Cons

      Terrible management, terrible pay, early starts/late finishes. No structure at all and facilities are poor try to cover it up with new fancy equipment

      avatar
      Virgin Active Response
      7y
      Hi there, Thank you for taking the time to write a review and provide feedback on your time with us, we’re glad to hear you enjoyed your free membership for yourself and a buddy. We are constantly reviewing our pay rates to ensure they are in line with industry standard, cost of living and the roles our employees undertake. Due to the nature of the industry, we ask our staff to be flexible with their working hours, which do include early starts, late finishes, weekday and weekend working but we try to be as flexible and accommodating with this in return. If you’d like to discuss further, please do contact our People Team on peoplehub@virginactive.co.uk All the best, Jessica
      3.0
      Apr 5, 2019

      Membership Consultant

      Membership consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was working in Moorgate Club which is one of the biggest in busiest ones. I did not know that while applying so I was very lucky. Its three Membership Consultants plus Sales Manager in the office. Again, was very lucky with my team. December is very quiet month , we did not reach the target. January is very busy and its when you are making money. You are not allowed to take Annual Leave in January and September as its too busy.

      Cons

      I dont think I am learning a lot. There is no courses, the only thing is 4 days training in Head Office but its definitely not enough. I cannot see my future and clear way of progression even though they are telling you there is one.

      avatar
      Virgin Active Response
      7y
      Hi there, Thanks for taking the time to write a review, it's great to hear you're enjoying working as part of the Moorgate team. Thanks for the feedback on your learning, development and training in the role. We really value feedback like this and I have passed this on to the relevant department for you. All the best, Jessica
      Viewing 976 - 978 of 1,227 Reviews
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      ReviewsVirgin Active reviews

      Glassdoor has 1,463 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.