Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 89 reviews)); "most staff are friendly" ((in 55 reviews)); "Great team and energy to work in" ((in 47 reviews)); "Money and benefit was good." ((in 47 reviews)); "Perks and facilities are good" ((in 28 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 112 reviews)); "Poor management and organisation set up" ((in 110 reviews)); "Long Hours and Pay." ((in 78 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

Skip to content Skip to footer

Notifications

Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 2, 2025

Great place.

Operations

Recommend

CEO approval

Business Outlook

Pros

Free gym membership. An additional membership is granted after one year of work.

Cons

Hours are very early or very late.

4.0

Oct 2, 2025

Great

Support staff

Recommend

CEO approval

Business Outlook

Pros

Nice team and management with a proactive strategy

Cons

Inconsistent decision making with lack of consultation with team

4.0

Sep 30, 2025

Great company to work for

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

You able to triple your basic salary if you work hard

Cons

Long working hours including working on weekends and holidays

Viewing 58 - 60 of 1,225 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

View job

Personal Trainer - NAPOLI

Campania

View job

Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

View job

Addetto/a Commerciale e Assistenza Clienti - Genova

Genova

View job

Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

View job