Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 89 reviews)); "most staff are friendly" ((in 55 reviews)); "Great team and energy to work in" ((in 47 reviews)); "Money and benefit was good." ((in 47 reviews)); "Perks and facilities are good" ((in 28 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 112 reviews)); "Poor management and organisation set up" ((in 110 reviews)); "Long Hours and Pay." ((in 78 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 12, 2025

Nice place

Trainer

Recommend

CEO approval

Business Outlook

Pros

Great company about people and value employees.

Cons

Keep it about the people.

1.0

Oct 6, 2025

Expecting Fitness Staff To Do Sales

Fitness instructor

Recommend

CEO approval

Business Outlook

Pros

Okay pay, free gym & courses

Cons

Expected to do sales as a Fitness Instructor, that's not what we studied. You have sales people for that exact reason. Low Pay: Pay was way too low for the rubbish we put up with management that cannot manage. Can't do their job, they get in trouble and we get the complaints in turn. They even started to give out warnings for instructors not making sales targets. Let that sink in, A Fitness Instructor, who qualified to instruct fitness & teach correct form...are told to make sales and hit sales targets. That logic is just baffling

2.0

Oct 3, 2025

Was awful

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

Fellow personal trainers were cool

Cons

Poor pay and toxic management

Viewing 55 - 57 of 1,225 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Personal Trainer - NAPOLI

Campania

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Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

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Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

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Assistente Bagnanti - Milano Vittorio Emanuele

Milano

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