Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 89 reviews)); "most staff are friendly" ((in 55 reviews)); "Great team and energy to work in" ((in 47 reviews)); "Money and benefit was good." ((in 47 reviews)); "Perks and facilities are good" ((in 28 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 112 reviews)); "Poor management and organisation set up" ((in 110 reviews)); "Long Hours and Pay." ((in 78 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Dec 30, 2019

Worst Employment Experience in my Career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can’t recall any positives. Some nice colleagues.

Cons

Unmanageable workload, rude head office colleagues who make snide comments about working parents who dare to work flexibly, not a family friendly business to work for. Most “sack happy” organisation I have ever had the misfortune of working for. HR department at the time were an absolute joke. Spent more time working out how to avoid telling regulators about things we should be than actually looking at why the incidents were occurring.

1.0

Dec 28, 2019

Bad pay

Membership consultant

Recommend

CEO approval

Business Outlook

Pros

Use of great facilities

Cons

Patronising environment- the younger you are the easier it'll be

Virgin Active Response

Hi there, Thank you for leaving your comments. It is really important to us to understand your experience and how you feel. I am sorry that you felt the environment was patronizing- this is not something that we would promote. We are however glad that you enjoyed using the facilities as part of your free membership. Thank you, Radha

4.0

Oct 13, 2019

Great benefits and perks!

Central sales specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits, medical insurance, gym membership, eye tests and glasses cover, pension etc...Job is not stressful

Cons

Commission is capped and becoming more and more regimented

Virgin Active Response

Hi there, Thank you so much for leaving your review. Glad to hear you are using the great perks that we offer! As you are a current employee I would advise you to speak to your line Manager regarding anything that you feel would help with your development. Thank you, Radha,

Viewing 52 - 54 of 1,225 Reviews

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