Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "most staff are friendly" ((in 54 reviews)); "Money and benefit was good." ((in 47 reviews)); "Great team and energy to work in" ((in 40 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 108 reviews)); "Poor management and organisation set up" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 79 reviews)); "Low Salary and rota shifts." ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 12, 2017

Cleaner

Recommend

CEO approval

Business Outlook

Pros

Working with some people was fun.

Cons

Management was poor If your black you don't have a chance in proceeding

Virgin Active Response

Thank you for taking the time to post your review. I'm glad you enjoyed being part of the team. We are an equal opportunities employer and are very passionate about developing our people, so it's a shame you feel this wasn't the case. I would be grateful if you could send me your specific findings & further thoughts on this so I can look into it further by emailing peoplehub@virginactive.co.uk (FAO Jeanette). All the best, Jeanette

3.0

Jul 25, 2016

Good memories!

Member services manager/front of house manager

Recommend

CEO approval

Business Outlook

Pros

Great working atmosphere, awesome team mates

Cons

Crappy salary, long hours, high staff turn-over

3.0

Feb 13, 2016

Not very people focuses anymore

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great staff incl club management and front facing.

Cons

Since the company sold to a SA company the focus seems to be financially focused and staff come last. Branson ethos has always to put staff first and customers will come and in turn shareholders will be if it. But lately it's been the opposite. I have been lucky to work for Virgin active for 6 years but I am now questioning staying any longer as too many changes. As a manager I can no longer authorise holidays and instead have to be sent to the regional Manager. All in all the company is heading in a direction that doesn't secure or retain the people.

Viewing 28 - 30 of 1,225 Reviews

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