Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,291 total reviews)
      avatar

      Dara Khosrowshahi

      71% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Reviews by job title

      16K reviews
      4.0
      Jun 1, 2018

      Some good, the bad is returning

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a company that wants to do the right thing. You work on a product that is important to so many people in a very real way. It has a great mission that can change the world.

      Cons

      Some of the old uber is returning unchecked. In particular the bad managers are now rising up after hiding and there are stories of intimidation and fear to control people. Today I heard a manager telling very new and junior staff while talking about money and stock at their work area, that uber only knows about them what he tells them, so if they want a pay rise, stock anything they should look after him (in a very not so joking way). Please don't let the old uber return, the new uber is a much nicer place to work.

      1.0
      Jan 31, 2018

      Greenlight Expert

      Greenlight expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this point, there is very little that is positive about working here apart from the health insurance, Lyra mental health coverage (which is beyond essential), and a 401k. But, those can be available at most jobs.

      Cons

      Poor pay, horribly managed environment, mistreatment by drivers, blatant sexism and favoritism, unqualified people getting promotions, and emotional exhaustion & burnout. Also, HR rarely pays attention to reports of unethical & illegal activity.

      5.0
      Dec 28, 2017

      Uber Expert 1

      Expert i
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 month training period which allows for an initial 2 weeks of shadowing followed by hands on experience. 1st day I was given a brand new Mac work laptop with wireless keyboard, mouse, ipad! Tons of resources to aid you while working with the Uber Driver Partners with their issues. Face to Face customer service (no phone interactions). Security on shift. Free lunch daily with a kitchen full of snacks and drinks. Comfortable work station with office chairs. Given a monthly credit for Uber rides and delivery. Schedule is 4 days on 3 days off. Closed on Sundays and only have to work one Sat a month. Open to promotions after 6 months Young staff and relaxed office atmosphere. Promote from within; all management and leads are fully capable Health Insurance and gym membership discounts

      Cons

      Cannot be an Uber Driver while on payroll. Deal with difficult customer service issues Become familiar with a lot of different programs Mis-information on the web and old information is a challenge to correct

      avatar
      Uber Response
      8y
      Great to hear you're enjoying your time as an Expert so far! If you ever have additional suggestions, feel free to send them my way - pierce@uber.com. Keep up the great work.
      Viewing 214 - 216 of 16,291 Reviews
      Related searches: Uber jobs | Uber salaries | Uber benefits | Uber interviews | Uber conversations
      ReviewsUber reviews

      Glassdoor has 36,023 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.