Uber reviews

3.7

65% would recommend to a friend

(16,291 total reviews)
avatar

Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The people I met at Uber were friendly and diverse culturally. I also like that we had free snacks and meals. Location is decent, located near a BART station though that will change soon with the new office in Mission Bay.

Cons

I don't even know where to begin, everything I learned through my experience at Uber was basically a confirmation of things NOT to do when managing a team, building a new org, developing new processes, and implementing policy changes to external customers. Perhaps it's given me valuable insight into what doesn't work. The company grew quickly and has reached a size, in my opinion, that isn't considered a "start up" anymore. However, the tenured folks there still had that "move fast, break things" mentality without realizing that now their mistakes have a cascading affect across 100s of people working in their org. I'd like to have seen more strategic and intentional decisions versus experiments (sometimes even ignoring data) based on "intuition." I also continued to see people being handed roles only because they were there at the right place, right time. Middle management was the worst I've seen with first-time managers who had little understanding of how they should serve their team. There was no trust between my team and my manager although we got along well outside of work. With this type of management, there was no accountability into one's work and very little (if at all) individual goals. Dara's All Hands were usually inspirational, but I rarely felt proud about my work. I wasn't challenged and felt like I was wasting my time, not being able to contribute in a more meaningful way. My skills and experience wasn't put into good use. All of my coworkers are miserable in their roles and feels stuck. I pray that they will be able to dig themselves out of this hole and find something more engaging. The benefit was also SO BAD and management continued to ignore and delay a proper response despite MONTHS of effort from team members across the US to bring this topic to the forefront. When I left the company for a new job, my new salary literally increased by more than 3x of what I was getting at Uber.

1.0
Sep 19, 2018

Horrendous company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

£250 Uber credits and Mac laptop

Cons

Sexist, backstabbing environment, poor pay, work 24/7. Hated every minute couldn’t wait to leave

1.0
Jun 5, 2018

No

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of anything positive to say about this place

Cons

Everything. The management and the owner all need to be replaced

Viewing 211 - 213 of 16,291 Reviews

Glassdoor has 36,023 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.