Uber reviews

3.7

65% would recommend to a friend

(16,277 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
2.0
Oct 17, 2016

Used to love it, but they fixed that

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free catered meals, autonomy, laid back structure

Cons

No communication, although they claim meritocracy they do not practice it, information is either tough to find or non-existent, hard word and dedication not appreciated or recognized

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Uber Response
9y
I'm sorry you've had less than an ideal experience in your time here - I'm curious about the things you bring up and how we can improve them. I've seen strong examples of meritocracy during my time, and by rolling out tools like the Instant Feedback program I think Uber's done a lot to invest in recognition and reward for great work. If you'd be willing, feel free to reach out and we can dig in confidentially: pierce@uber.com. Thanks for the review.
1.0
Sep 12, 2016

Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a bad place to learn if you're junior and can duck below the politics.

Cons

Toxic culture that optimizes for growth at all costs, including the customer which for Uber is both riders and drivers. Unethical business practices. High pressure work environment, a lot of death marching in engineering.

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Uber Response
9y
I've had quite a different experience in my time here and I'm sorry you feel that way about the culture. I've noticed the good we do for cities, by creating opportunity for people who want to earn extra income by driving for Uber, and also by providing faster, cheaper, and more reliable transportation options for riders in cities all over the world. I'm curious about your experience in which you don't feel the same. If you're willing, let's chat offline to get feedback and ideas on how we can make Uber a better place to work. My email is pierce@uber.com. Thanks for the review.
2.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

If you're a millennial Uber is the place for you...The potential for growth is exponential. Find a mentor and visionary that will help guide you through process. There are many available within cross functional teams. Its about knowing who is supportive and who has their own agenda. (Be aware of the frauds who are who are hiding behind their lack of management skills and use your efforts for their own success). Quoting Mia Angelo - "People tell you who they are" your job is to "LISTEN" to what their non-verbal actions are and often what they are verbally stating to you. Trained leaders inspire and empower you. I found the CEO to have that very vision. The perks are great yes. The snacks, lunch and dinner, etc. Remember that it is what it is "a perk". Focusing on balance will create success and longevity within the organization. Yes there will be long days but they will be rewarding.

Cons

I found that the managers within certain HQ teams encouraged and supported a "Mean Girl" management style within the team. If you don't go along with them they'll do "what ever is in their power" as a group and individually to isolate and control. Senior Management is fully aware and looks the other way. The leadership is responsible for the lack of action. HR - placates the initial concern but ultimately back the manager and does nothing to look into or give credibility for the concern. Giving credibility to unproven and unqualified managers only manifest the problem and limits the growth of the team. HR - should be a source of safety and support. I did not be find the HR team within Uber to be a safety source but a facilitator to manifest the problems and concerns. There are many credible visionary leaders within the Uber organization, but the lack of credible management within certain departments is limited due to a lack of real management training. Look for leadership that is inclusive, empowering and TRAINED.

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Uber Response
9y
Thanks for taking the time to write up this review. A byproduct of Uber's fast pace and the opportunity for employees to take the next step in their careers is having lots of new managers. While we love that we have employees across Uber stepping up into management roles, we've received consistent feedback across internal surveys, Glassdoor, and other sources that new manager training is needed, so we're rolling out training programs throughout this year and next to address this. If you have other specific feedback or ideas to make Uber a better place to work, feel free to reach out: pierce@uber.com. Thanks for your review.
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