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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,278 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      2.0
      Apr 23, 2017

      Trendy, Needs new management.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have great health benefits, and the pay scale just changed and is reasonable, but not livable for anyone with responsibilities. Dress is causal, and they cater lunch daily. There is a stocked kitchen that is impressive, and free for employees. We also get Uber credits monthly which are used to pay for UberEats orders. The location is central, with great views of downtown. Leadership is lax, and not much is taken seriously. There are nearly 50 shifts to choose from, though most are at odd hours, during days, evening, nights and all holidays. Its open 24 hours. They are awesome with time off, and allow you to go negative. They also offer parent time which is for school related events like parent teacher or the dreaded recorder concert. They are involved in a lot of community events and things happening around town.

      Cons

      Point system is strict, and takes a year to fall off. Although you can move departments, there really isn't an option to move up. They drill it in that you can move up, and its easy, to move up; That's not true. No room at desks. We sit at long tables with no dividers or space. It can sometimes be loud and hard to make important calls. Its trendy, and a lot like high school. Rumors, jocks and cheerleaders. A lot of fraternization, and favoritism by management. Others can be harsh and judge your work.. Most management have no idea what they are doing and spend a lot of time chatting, or texting on their phone. If there is an issue, good luck. There are a lot of things that take place that would NEVER happen at another employer. Very young, and mostly inappropriate. There are a lot of changes currently happening and big adjustments. I'm hopeful that the immaturity will be addressed and the office can become more professional.

      avatar
      Uber Response
      9y
      Thanks for sending in this candid review and feedback. While it's great to see you enjoy things like the benefits and flexibility in shifts, there are other things you call out which are alarming. It'd be great to connect confidentially and offline and discuss some of your points. Please reach out and we can set up a time to talk - pierce@uber.com. Thanks!
      3.0
      Apr 6, 2017

      Software Engineer II

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting Problems Great Team/People to work with

      Cons

      Toxic Culture is killing the Eng org No clear direction

      avatar
      Uber Response
      9y
      Thanks for sending this in. If you'd be willing, it'd be great to connect offline about specific things we can do to improve. Feel free to reach out - pierce@uber.com.
      2.0
      Mar 13, 2017

      Was great, grew too fast, and became Google-like

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many very smart, motivated people to work with on big problems; if you're on the right team. A very fast pace of change. Nice, albeit overly-flashy, facilities. The best-run IT department I've ever had the pleasure of working with.

      Cons

      Many of the best engineers have moved on due to the chaotic work environment and management favoritism toward those creating new things, rather than successfully implementing or running things. Middle management is not supportive in any way. Managers will find and latch onto your flaws, using them as justification to keep you from receiving raises, or promotions. Several teams are traps, existing only to provide their manager with headcount, and struggle to find a purpose. There is next to no coaching, and no training. Teamwork is not valued, only delivering new things. New employees receive terrible credit benefits. The catered meals are a trap. There is a pattern to there not being enough seats at any of the cafeterias, so lunch must be taken at your desk, while dinner isn't served until 8:15pm.

      avatar
      Uber Response
      9y
      Thanks for the thorough review, your candor is appreciated. A few things you mention in your cons are key areas we're working on improving in the P&P org right now. Namely, revamping the Perf process and improving manager training/support are two of the immediate priorities for our org. I'm optimistic our new leadership is making the right moves to make Uber a better place to work for everyone, now and in the many years to come. If you'd ever like to connect offline to dig in more, feel free to reach out: pierce@uber.com. Thanks again for the review and all you do at Uber.
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