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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,255 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Reviews by job title

      16K reviews
      2.0
      Jul 14, 2016

      Could be much better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uber is no doubt an interesting company. A day does not go by without Uber in the news.

      Cons

      Uber is an extremely frustrating place to work (The honeymoon period wears off pretty quickly). The company has the money and the brand to attract the best in terms of engineering but for whatever reason the product and engineering orgs leave so much to be desired (and I am not even in engineering!) All too frequently it seems the company runs into painful outages, bugs, broken tools, etc that negatively impacts employees and users. Everything seems to be tested in production. The company doesn't know what a staging environment is.

      avatar
      Uber Response
      9y
      Hi - thank you for your review. We're focused on continuing to raise the bar of the talent we bring on board across the company. While we know the importance of shipping our product quickly and efficiently, it's equally important to have the infrastructure and systems in place to keep our products stable and reliable, at all times. We're working hard to get better. Thanks again for your feedback.
      3.0
      Dec 29, 2015

      Plethora of tedious (simple) work, false promises from management

      Contract customer and parter support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Usually a steady schedule, flexible hours, decent pay for the job. Diverse coworkers. Lunches and drinks. Lots of free time.

      Cons

      Incredibly hard to get anywhere higher up unless you have an "in" or fit perfectly into the office ambience. Many referrals created clique type feelings. There is a feeling of divide between the contracted employees and (for lack of better word) "official" employees. Was asked many times to go against city compliances (there are many regulations Uber must oblige to and they request their employees to bend, stretch or ignore the rules.) Management is unorganized and don't keep track of electronics or keys given to employees. False promises are made all the time, in regards to your career life, compensation, and time off.

      avatar
      Uber Response
      10y
      Thank you for taking the time to put up this review. I see that you've left the company but if you're willing to send a few moments with me, I'd like to hear more about your experience so we can improve it. Feel free to drop me an email. -Andrew, alevy@uber.com
      1.0
      Nov 30, 2015

      No transparency from management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote position - able to work from home office.

      Cons

      Remote team is being eliminated

      Viewing 106 - 108 of 16,255 Reviews
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      Glassdoor has 35,972 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.