Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13843) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2582) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1806 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1766 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1462 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1259 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2482 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1528 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 502 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Taranto , Roma , Milano , Fiumicino , Lecce , Varese , Tirano , Torino , Gela , Imola , Alessandria , Massafra , Bari , Cirie

TP reviews

4.4

89% would recommend to a friend

(74,503 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,503 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 26% above average for employers within the Management e consulenza industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75K reviews

1.0

Jun 3, 2015

The revolving door of employees at Teleperformance

Customer service agent/floor support

Recommend

CEO approval

Business Outlook

Pros

They worked with your schedule esp. if you were a student

Cons

They are not competitive with the newer and higher ranking call centers in the area. We were told we had a sales quota, however we were always given a reason we would not be paid for our sales, meaning they would find a stat. that they would say was too low that month thus negating your sales bonus. I had to work 12 hours shifts sometimes and without more than 24 hours notice, difficult if you need a baby sitter at the last minute. The customers were sometimes rude and difficult and not wanting to pay their phone bill as times are tough.

1.0

Jun 1, 2015

Avoid like the plague

Technical support

Recommend

CEO approval

Business Outlook

Pros

People you meet are great depending on what campaign your on calls aren't too bad

Cons

Firstly check what your wages are going to be we got lied too about our salary and weren't allowed to see a contract until after training. Training might I add they threaten to charge you for if you leave before 6month. Told we would get bonuses for certain things never seen one yet! Shifts don't expect to have a life! In constantly. The place is filthy even though the cleaners work their socks off. Staffs and a lot of senior staffs hygiene a lot to be desired! Oh and did I mention theft Lockers broken into money stolen? This place will employ anyone without asking for refrences. Also your watched constantly and spied on by senior staff on your break and their quite blatant about it. The people who are meant to help you and guide you aka quality just use that time just to blow their own trumpet rather than help you. The guide lines your calls have to be to are rediculous meaning you pretty much fail every call even though the customer is satisfied. All in all the place is dreadful people who work there are on the bottom and stuck and senior staff know this and like to keep it that way as if they are doing you a favour and you have no other choice. don't lower yourself to this place is rather shovel poop with my bare hands and I'd have a smile on my face doing it than work in this place.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

5.0

May 31, 2015

Great for motivated people

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Thorough training for entry level employees, opportunity to take on other roles and responsibilities quickly relative to competitors, paid training, benefits after 60 days, nice facilities and fun, challenging work environment

Cons

Every experience is what you make it to be. My journey has had some small bumps, but nothing worth noting

TP Response

9y

Thank you for the positive comments. We definitely make sure our employees are trained and equipped with the skills needed for their job while being given competitive income, great benefits and opportunities for career growth. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

Viewing 74053 - 74055 of 74,503 Reviews

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The revolving door of employees at Teleperformance

Avoid like the plague

Great for motivated people

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