TP reviews

They are not competitive with the newer and higher ranking call centers in the area. We were told we had a sales quota, however we were always given a reason we would not be paid for our sales, meaning they would find a stat. that they would say was too low that month thus negating your sales bonus. I had to work 12 hours shifts sometimes and without more than 24 hours notice, difficult if you need a baby sitter at the last minute. The customers were sometimes rude and difficult and not wanting to pay their phone bill as times are tough.

Firstly check what your wages are going to be we got lied too about our salary and weren't allowed to see a contract until after training. Training might I add they threaten to charge you for if you leave before 6month. Told we would get bonuses for certain things never seen one yet! Shifts don't expect to have a life! In constantly. The place is filthy even though the cleaners work their socks off. Staffs and a lot of senior staffs hygiene a lot to be desired! Oh and did I mention theft Lockers broken into money stolen? This place will employ anyone without asking for refrences. Also your watched constantly and spied on by senior staff on your break and their quite blatant about it. The people who are meant to help you and guide you aka quality just use that time just to blow their own trumpet rather than help you. The guide lines your calls have to be to are rediculous meaning you pretty much fail every call even though the customer is satisfied. All in all the place is dreadful people who work there are on the bottom and stuck and senior staff know this and like to keep it that way as if they are doing you a favour and you have no other choice. don't lower yourself to this place is rather shovel poop with my bare hands and I'd have a smile on my face doing it than work in this place.