Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Taranto , Roma , Milano , Fiumicino , Lecce , Varese , Tirano , Torino , Gela , Imola , Alessandria , Massafra , Bari , Cirie

TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,569 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 26% above average for employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

75K reviews

1.0

Sep 3, 2015

Management needs to revamp

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training and the coaching activities are superb. Supervisors are equipped of adequate training to better handle their people in doing their jobs.

Cons

The management of Teleperformance needs to overhaul the Operation side of business. Some managers are not that good in terms of decision making. Health coverage is not that competitive.

TP Response

7y

We aim to provide employees a great working environment and we are truly sorry that we failed to meet your expectations. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you.

2.0

Sep 2, 2015

Paperless and senseless

Licensed sales agent

Recommend

CEO approval

Business Outlook

Pros

Refer-a-friend bonus program is nice.

Cons

Unorganized and feels like a prison. Leaders belittle those that allow them to do so. Paperless environment works well for customer service department but isn't a good fit for the enrollment department. There is too much information to obtain and errors could result in fines or loss of insurance license. Inputting the information directly into the account isn't always an option since it depends on which system you are in when the consumer provides the information. Needless to say, this causes delays due to having the consumer repeat himself to ensure that you have captured the information accurately once you are finally able to get to a screen that allows you to do so. Oh and there is no way to have notepad and the system that we use, up at the same time. When you click on one, the other disappears. Also, the copy, cut and paste functions have been disabled...senseless!

TP Response

7y

Thank you for bringing this to our attention and we are sorry to find out about your experience. We hope you can also share this with us via our http://bit.ly/TPHR-newform.

3.0

Sep 2, 2015

Costumer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are good at selling, you get payed a fairly commission that looks very nice on your paycheck.

Cons

If you go to school they only make you work during the time you are out of school, but because you are a part time employee they tend to make you work late midnight.

TP Response

8y

Thank you for sharing your feedback with us. We definitely reward hardworking employees with incentives and bonuses so that they will be encouraged to work harder. Best regards and we wish you success in the future.

Viewing 73999 - 74001 of 74,569 Reviews

Jobs at TP

Operatore telefonico da remoto per rilevazioni statistiche

Telelavoro

View job

Operatore telefonico per rilevazioni statistiche - modalità ibrida

Stage Quantitative Researcher

Fluent German-Speaking Telephone Interviewer for Statistical Surveys (Remote Position)

Deutschsprachige/r Telefoninterviewer/in für statistische Umfragen im Homeoffice

TP

TP reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management needs to revamp

Paperless and senseless

Costumer Service

Jobs at TP

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