TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

671 reviews
2.0
Nov 9, 2019

Work-Life Balance

Recommend
CEO approval
Business Outlook

Pros

Payment is okay but could be much better especially since ANTALYA is so expensive It is always on time We do not need to take the public transport the company organized coaches and minibuses for every area Money card for food

Cons

Everyday we spent more than 12-13 hours of our days for work - 10hours a day at work - 80min break Old project - B2C - the shift ends at 12am (since winter season began) We have women with babies and children but the company does not care about that either No work life balance No extra fun No extra space / room as in other locations of TP for some relaxation Only a little food corner area for more than 100ppl No canteen or restaurant in the building- everything is outside - some far away only 45 min for lunchbreak makes it hard to have something good mostly and in Antalya there is huge problem with the quality of the food and hygiene Ppl are always under pressure bc of the AHT - 7 min for a call in B2B area No smoking corner only two little balconies for so many ppl - in the high season it was literally the hell to smoke out there There is no fun factor organized by TP as they promote on their sites- no come togethers, no sport activities, no game activities Health problem increases because of the working hours and just sitting for 10-13 hours and there is no balance between work and our lives

2.0
Sep 2, 2019
Recommend
CEO approval
Business Outlook

Pros

You get a check

Cons

You're treated like a prisoner. You cant have your phone so if you have kids there schools cant reach you. Security is there to get you in trouble not protect you. I've had a taser in my purse everyday and security has never said anything to me. But my friend that forgot to put his cell phone in a locker was stopped by security and got fired. The pay doesn't match the amount of work they give you.

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TP Response
6y
Your review is alarming. May we ask that you send a report to us so we can better address your concern? You can either email us at LetsConnect@teleperformance.com or call our LET'S CONNECT helpline at 800-664-9335. Thank you.
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