ServiceNow reviews

4.1

80% would recommend to a friend

(5,717 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,717 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Fast growing company. Solutions and a platform that customers really like and advocate. Compensation is on par with the industry. There is some opportunity for career growth since ServiceNow is growing rapidly.

Cons

The culture and employee performance policy dictate that employees are measured by managerial opinion and to a lesser degree by fellow employee opinion. There aren't clear objectives set to gauge performance which leaves employees exposed. Managers can terminate employees at any point without warning. This drives fear, double standards, the high amounts of politics, and constant employee churn. ServiceNow is also a very fast paced environment with constant change. Work-life balance is generally not good.

2.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary, RSU's/Stock Options, working from home(if you like that)

Cons

No support, you are on your own. Only time you get feedback is when its bad. Sales is king and it doesn't matter what and how they sell. No work life balance - its all about utilization. No career opportunities.

2.0
Jun 12, 2014

Vampires

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, highly customer centric, ambitious

Cons

You will be sucked dry and then disposed of

Viewing 178 - 180 of 5,717 Reviews

Glassdoor has 6,654 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.