ServiceNow reviews

4.1

81% would recommend to a friend

(5,682 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jun 18, 2013

Amazing place to work

Recommend
CEO approval
Business Outlook

Pros

You get to work with really talented people in a fast paced environment that embraces new technology and innovation. Great compensation with a flexible work environment.

Cons

The software has a lot of legacy baggage that you have to deal with as a developer. Lots of undocumented "gotchas" where the developer who worked on it is no longer around.

4.0
Jun 11, 2013
Recommend
CEO approval
Business Outlook

Pros

* Growing fast * Hiring talented people with a good attitude. Everyone gets along for the most part. * Free lunch Friday and lots of free snacks * Good training * Several locations in CA to work at * Work from home allowed sometimes * With financial success comes good bonuses and few restrictions on things like travel * Company is extremely competitive in the industry with poor/declining competition

Cons

* No transportation subsidies (train/bus) * No 401K matching * UI is old

4.0
May 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Snacks in the cafeteria, food on friday. Self driving working. Management doesn't micro-manage Lots of room for personal growth. Tremendous amounts of knowledge to be gained

Cons

Management can be indecisive, but these are usually small things that don't matter too much. Everybody has a lot on their plates due to the incredible growth. Which is a good thing!

Viewing 5665 - 5667 of 5,682 Reviews

Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.