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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,688 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Apr 2, 2014

      A Nightmare from start to end

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great salary, Stock option, not much else.

      Cons

      Everything else, really! Poor work/life balance, extremely corporate, petty management, farcical bonus scheme, you name it, it happens at Servicenow.

      5.0
      Mar 31, 2014

      ServiceNow is a great place to work!

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, and really great people to work with! We're moving fast, and there are always chances to learn new things from the other talented people that work here. Our product speaks for itself through our customers, and it is great to be apart of a company with so much growth and potential.

      Cons

      As with any growing company, there are some "growing pains" to be expected - especially in the fast paced environment, so it is important to recognize this from the start!

      3.0
      Mar 29, 2014

      Good people -- great co-workers and supervisors.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing company that will be the leader on CLOUD/SAAS (if it isn't already). Overall a great product. Some very talented hard-working people work there. Very process and detail oriented. Looks good on a resume. Well run from a shareholder standpoint. Good place for someone out of college to get their feet wet since this is the future of IT and the future is NOW as they say.

      Cons

      Growing pains. Too much focus on metrics and lots of micro-managing. The strict attention to detail and processes is a double-edged sword and also causes scaling problems in getting things done. Very easy to get caught up in minutiae. This can be a very soul-crushing place if you are a perfectionist. That being said; this is probably a better place than most companies out there.

      Viewing 5623 - 5625 of 5,688 Reviews
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      Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.