ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The company is expanding and seems to be doing well in the market. The perks at the HQ in Santa Clara are pretty good - stocked fridge, in-house cafeteria (not free, but affordable), company-hosted activities, new buildings, etc.

Cons

This is not exactly a con, but make sure you really understand what their products are before you decide to work for them (enterprise ITSM, ITOM, etc). They also have their own platform, so if you are in a technical role, whatever skills you gain will most likely be on that platform.

3.0
Jan 14, 2017

Cool Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome work culture and good pay

Cons

Need Good Office Space, Lack of good HR Policies and Leave Policies

4.0
Jan 14, 2017

Senior Solution Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company, easy to learn and implement, value to businesses and modern enterprise management

Cons

stressful, insufficient sales enablement and many releases

Viewing 5431 - 5433 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.