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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,744 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Apr 17, 2018

      Awesome work place

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture and the people are very open to teaching and sharing knowledge to make each other better. It is rare to find that in a competitive market.

      Cons

      Designed promotion paths which would help engineers work towards a career goal.

      5.0
      Apr 13, 2018

      Great teamwork

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of great teamwork in my group

      Cons

      At times, long hours are required but that’s true everywhere

      2.0
      Apr 10, 2018

      ServiceNow is all about Sales and profit for management, nothing else

      Senior technical consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great platform to work on, Fred Luddy had it right back in 2004 obviously! It's flexible, rewarding and fun to work in the ServiceNow environment. Also, the ServiceNow instance and the community around ServiceNow are great!

      Cons

      Managers; - too many brought in from old company structures - condescending attitude towards employees - doesn't recognize talent and effort

      Viewing 5272 - 5274 of 5,744 Reviews
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      Glassdoor has 6,683 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.