ServiceNow reviews

4.0

77% would recommend to a friend

(5,744 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Stocks are very strong and will continue to grow and the company gets bigger and bigger

Cons

No grow opportunity as Manager of Support in Servicenow

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ServiceNow Response
6y
While we're not sure of your specific situation, we can say that developing our employees and making sure they have clear career paths is critical. We coach people managers to have development discussions, and we encourage employees to ask for them if their managers aren't proactively having those conversations.
2.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Stock price, cool platform, free t-shirts

Cons

Micro management, too much pressure for trivial tasks, Application development is too boring and pathetic. Very process heavy development. Too much waste of time. Company isnt going in right direction.

2.0
Jun 14, 2019

Growing faster than Ops can deal with

Recommend
CEO approval
Business Outlook

Pros

Really good money shares package, The team hires lower levels of skill than what an SRE role really should be.

Cons

The company is resistant to change in to it's sacred cows. Engineers told to stay in there lanes, some of the issues that require daily manual work haven't been fixed in 4-5 years and we aren't allow to fix them. Management actively lies and works against anyone who makes them do their actual job.

Viewing 460 - 462 of 5,744 Reviews

Glassdoor has 6,683 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.