ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 28, 2015

Sr. IT Specialist

Recommend
CEO approval
Business Outlook

Pros

Great people and benefits. Great pay

Cons

Horrible senior management. Need to clean house

2.0
Sep 30, 2015

sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good and awesome product, right timing

Cons

hire and fire culture, immature middle management, lots of corporate politics, intransparent decision making process, waterfall principle: decision from the top implemented although no sense

1.0
Sep 24, 2015

Stay away from Federal Group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and smart engineers

Cons

Worst management ever - particularly in the Federal group.

Viewing 406 - 408 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.