ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 20, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

Great local team culture and supportive management. Everyone is motivated to continue to make this a fun and rewarding place to work.

Cons

Not a lot of career opportunities if you live/work in a remote office. It is starting to feel like working for a big company with growing middle management. Commercial decisions are not very customer cent.ric

1.0
Mar 27, 2019

Sales and outlook

Recommend
CEO approval
Business Outlook

Pros

- technology leader - great customers - ' start up' culture

Cons

- 3/10 make targets - micro management - politics - hire/ fire - internal policies

1.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Nothing which is worth saying in ITAM content team Hyderabad

Cons

Job description and role is totally different. You would work on target of normalizing 100's of rules per day, which is really not worth. You Will not learn anything to survive, even of ServiceNow certification are free, you can't take them since you're manager doesn't approve it.

Viewing 388 - 390 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.